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Om Nanotech's Return Material Authorization (RMA) Policy

Please contact our authorised service provider  asc@stz-services.com or Contact us for any service related issue or confirmation of warranty applicability..


Om Nanotech RMA policy is as follows :

Definitions
  • PRODUCTS – Refers to PRODUCT of any type, category or capacity manufactured by Om Nanotech Pvt. Ltd.
  • OM – Refers to the company Om Nanotech Pvt. Ltd. & its authorised representative.

Products shipped by Om Nanotech usually have a limited 3-year warranty from the date of shipment. However, if the product label (packaging) specifies a different warranty period, that period will take precedence over the default 3-year warranty. Additionally, the terms stated on the invoice are final and override any other warranty information.

Warranty is subject to following terms and conditions:

  1. The suspected faulty PRODUCT shall be returned as such if it is confirmed to be working at the warranty location.
  2. The PRODUCT may be returned to customer, with or without repairs, if found to be physically damaged or tampered. OM decision in such matters shall be final and binding.
  3. In the event of a dispute, the venue for litigation will be New Delhi, as mentioned in Invoice.
  4. Limitation of Liability. Any liability for consequential and incidental damages on account performance of the PRODUCT manufactured by OM, is expressly disclaimed. OM Pvt Ltd's cumulative liability across all counts and events is limited to the purchase price paid by customer, excluding taxes and freight cost if any.
  5. The PRODUCT is not meant for life saving applications, nuclear, strategic or similar extreme applications.
  6. We do not cover damage, deterioration or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightening, unauthorised repair or tampering, Reverse insertion of module in DRAM slot or similar acts.
    • If PRODUCT label is torn or missing.
    • Normal wear and tear, Any other cause which does not relate to a manufacturing defect.

OM Nanotech Pvt. Ltd. retains the right to update, change or withdraw one or more clauses, in part or entirely, at it's sole discretion, without any prior notice or announcement.

For further clarifications Contact Us

Om Nanotech manufactures products under brands Dolgix, Dolgix Gold, Dolgix ZIP, Dolgix Gaming and Zipmem.
Om Nanotech Pvt. Ltd. is an ISO 9001:2015 Certified Company in India. Copyright © 2015, Om Nanotech Pvt. Ltd. All rights reserved.
All trademarks  and logo are property of their respective owners. Product image may vary from actual product. Image for reference only.