Om Nanotech's Return Material Authorization (RMA) Policy
Please contact our authorised service provider asc@stz-services.com
or Contact us for any
service related issue or confirmation of warranty applicability..
Om Nanotech RMA policy is as follows :
Definitions
- PRODUCTS – Refers to PRODUCT of any type, category or capacity manufactured by Om Nanotech Pvt. Ltd.
- OM – Refers to the company Om Nanotech Pvt. Ltd. & its authorised representative.
PRODUCTS shipped by Om Nanotech come with a limited warranty from the date of shipment as specified on the PRODUCT label (packaging) or on Invoice. In case of any confusion regarding warranty, the terms on invoice shall be final.
We warrant PRODUCTS manufactured by OM to be free from defects in material and workmanship, under normal intended use and service, for the warranty period. Any PRODUCT that fails will be repaired or replaced with an equivalent or next higher configuration. Due to constant advancement in technology, it may not always be possible to give exact replacement. If OM is unable to repair or replace the defective PRODUCT, it will refund the purchase price or current market value of the PRODUCT, whichever is less. Proof of purchase indicating the PRODUCT and Purchase details (date and seller name) is required to provide warranty services.
Warranty is also serviced by many dealers who sell the PRODUCTS. Customers have the option to contact asc@stz-services.com or Contact us in case the warranty is not available from the purchasing dealer.
Warranty is provided by OM for Products sold though online portals.
While effort shall be made to accommodate customers so that they can avail the warranty, however, warranty is subject to following terms and conditions: