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Om Nanotech's Return Material Authorization (RMA) Policy

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Our RMA policy is as follows :

Products shipped by Om Nanotech come with a limited warranty from the date of shipment as specified on the product label or on Invoice. In case of any confusion regarding warranty, the invoice shall be taken into consideration. We warrant these products to be free from defects in material and workmanship under normal intended use and service for the warranty period. Any product that fails will be repaired or replaced with an equivalent or next higher configuration. Due to constant advancement in technology it may not always be possible to give exact replacement. If OM is unable to repair or replace the defective product, it will refund the purchase price or current market value of the product, whichever is less. Proof of purchase indicating the Product and Purchase details (date and dealer name) is required to provide warranty services.

dolgix rma policy
  1. he Dead-On-Arrival (DOA) period is 15 days from date of invoice. Items returned for DOA must be in original package with all accessories and supporting documentation.
  2. All claims for shortage or shipment errors must be made immediately upon receipt of the merchandise. Recipient must report to freight carrier immediately when reveving damaged boxes/parcel. Risk of loss passes to purchaser upon shipment of product from our facility.
  3. In the event of a dispute, the venue for litigation will be local authority, as mentioned in Invoice.
  4. Limitation of Liability. Any liability for consequential and incidental damages is expressly disclaimed. Om Nanotech Pvt Ltd's cummulative across all counts and liability events is limited to the purchase price paid.
  5. We do not cover damage, deterioration or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightening, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
    • Repair or attempted repair by anyone not authorized by us.
    • Any damage of the product during shipment.
    • Causes external to the product, such as electric power fluctuations or failure.
    • Normal wear and tear.
    • Any other cause which does not relate to a manufacturing defect.

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Om Nanotech Pvt. Ltd. is an ISO 9001:2008 Certified Company in India. Copyright © 2008, Om Nanotech Pvt. Ltd. All rights reserved.
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